This Agreement was last modified on May 25th, 2018.
What information do we collect?
We collect information from you when you subscribe to our newsletter or fill in a contact or product information request form. During this process and as required by the particular function you wish to perform, you may be asked to enter your first and last name, e-mail address, institution name and phone number. All required (i.e. mandatory) fields are flagged as such and are kept to the bare minimum necessary to perform the function in question, as is required by the General Data Protection Regulation (GDPR) in effect across the EU.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To provide you with the service and information you requested
We need certain personal information from you to enable us to contact you with answers to your contact or information requests.
To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails and newsletters
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
The newsletters we send may contain elements that allow us to understand if the newsletter was opened and if any of the links to further information on our website were clicked. We collect this information anonymously to improve our services and products.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
To comply with any applicable laws and regulations.
Applicable laws and regulations may require us to retain you personal information for specific periods of time, e.g. to identify you as the purchaser in a sales transaction.
How do we protect your information?
This website is hosted on the Wix.com plattform. Information you enter in our newsletter registration, contact request or product information request forms is primarily stored on the Wix.com plattform, on secure database servers located behind appropriately secured firewalls. Wix.com as a plattform and webhosting service provider is GDPR compliant.
We also implement a variety of security measures to maintain the safety of the personal information you enter when we transfer your personal information to our internal company IT infrastructure. Our IT infrastructure is comprised of secure database servers located behind firewalls. Access to the data is granted by explicit permission and only on a "need to know" basis.
Yes, we do. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow this, see below), which enables the sites or service providers to recognize your browser and to capture and remember certain information regarding your visit and actions and choices made during that visit.
Cookies collected by us contain no private or personally identifiable information and their use is restricted to enabling functionality required to make our web presence work, to store your preferences and for the above mentioned statistics usage. No cookies or cookie contents are shared with or sold to other service providers, e.g. for marketing purposes.
If you wish to avoid having cookies set on your computer, you can set your internet browser to either block cookies globally or specifically from our website. Alternatively, your internet browser may allow you to set it to notify you when a cookie is received and to give you the opportunity to either accept or reject such cookies on a per instance basis.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also have to release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Your right to be informed and forgotten
We fully honor your right to be informed of any personal information concerning you as a person that is stored on this website. If requested by you, we will send you a full record of your personal information in an easy to read and comprehend format. We also honor your rights to be forgotten as required by GDPR. Upon request, we will delete any and all of your personal information stored on this website, except for any information that is required to comply with applicable laws and regulations. If such data exists on our website, we will inform you of its existence and of any legally binding expiry dates for such information.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.